With the parent-child relationship between customer accounts set up and the
Consolidate balance check box selected for child accounts, when you
create a payment or a prepayment for the parent account in the Customer payments (AR302000) window, you can apply this payment to the open documents of both the child
accounts and the parent account.
On the Documents to apply tab of the
window, you can add rows with the open documents of a child account or click the
Load documents button on the table toolbar. When you click the
button, the Load options dialog box opens; in the Include
child documents field, you can select the types of documents to be loaded.
If the Auto-apply payments check box is selected for the parent
account on the Customers (AR303000) window and no documents for application are
specified for the payment on the Documents to apply tab of the Customer payments (AR302000) window, the system will automatically apply the payment to the
oldest open documents (if any) of the parent account only.
If you want the system to include open documents of child accounts in the process of
automatic payment application, you can use the Apply payments automatically (AR506000)
mass-processing window. In this window, in the Include child documents
field, you can select the types of open documents of child accounts that should be included in
the process of automatic payment application.
The system will process first the open
documents of the child accounts and then the open documents of the parent account.
Also, you can apply open payments, prepayments, and credit memos of the parent account
while you are creating an invoice or debit memo for the child account on the Sales invoices (AR301000) window.
If you plan to clear the Consolidate balance check box for a child
account for which it has been selected, first make sure that all applications of a parent
payment to a child document are released or reversed (if needed).
You cannot save changes in
the parent-child relationship if any applications of this type are not released.
However,
you can reverse the application of a parent payment to child invoice or memo after the
relationship was changed or removed.
Payment application