Send outgoing refunds to AutoPay

Statuses in the Batch payments window

  • The refunds will be displayed in the Batch payments (AP305000) window with the status In progress and AutoPay status: Not exported.
  • The AutoPay status field in the top part of the window shows the status of the whole batch.
  • The AutoPay status column in the table shows the status of each refund.
  • After you click the Re-sign payment button, the AutoPay status of every refund will change to Exported.
  • As long as a refund has a status other than Paid, it will be visible in the Batch payments (AP305000) window.
  1. Go to the Batch payments (AP305000) window.
  2. In the Batch no. field, click , and select the batch you want to send to AutoPay.
  3. If the AutoPay status of the selected batch is Not exported, click the Send payments button.
    The status changes to Exported.
  4. Click Approve in AutoPay.

AutoPay is displayed in a pop-up window. For further steps, see step 3-5 in The basic outgoing payment process for AutoPay.

Work process overview

Customer refunds via AutoPay