Add a recipient address to a pending email

  1. Go to window Pending emails (SM507000).
  2. In the Account field, click to select an account.
    The email account that has been created by the system is by default shown here.
  3. In the Assigned to field, you either select the Me check box, or click to select someone else that is assigned to the email.
  4. In the Subject column, click the link to the corresponding email you want to edit.
  5. In the Email activity window, click Actions and select Cancel sending.
  6. In the Cc field, click to select a new email address, or manually enter one.
  7. Click or Save and close, or click Send to email it.