Visma eEkonomi Smart
Visma Spcs support
AI Assistant - support on your terms
Did you know that you can use our AI Assistant to help you with questions about your program? It's the perfect way to get quick answers to your questions at any time, acting as your own support agent within the program! Simply click the icon displayed on the right side of the screen, ask your question and the AI assistant will do its best to help you. If you feel uncomfortable with Swedish, the AI assistant can help you in your preferred language.
The AI Assistant is good at Visma eEkonomi Smart, but when it comes to technical accounting questions or specific questions related to payroll, accounting or tax issues, it is better to check our forum.
Here are some tips on how to talk to the AI Assistant to get the most helpful and accurate answers:
- Ask one question at a time.
- Be as clear and specific as you can.
- Feel free to ask follow-up questions.
- Rephrase the question or add more info if the answer doesn't seem relevant.
- Give feedback on the answer you receive - this helps the AI assistant to improve.
It is important that you do not share personal, sensitive or confidential information with the AI Assistant!
Also keep in mind that the AI Assistant can make mistakes. If you are unsure of the answer you get - consider checking it with other sources. Visma Spcs does not take responsibility for the accuracy of the information provided by the AI assistant.
Handling of feedback
When you provide feedback via the AI Assistant, we handle it according to our guidelines. You can read more about it in Privacy related to Customer Feedback.
Visma Spcs forum
In our forum, you can ask both support questions about your program and accounting questions. You can also view previously asked questions and answers from other users. There are also lots of user tips and news for Visma eEkonomi.
Other contact information
Our contact information is found on our website under Kontakta oss.
Go to Support if you need help figuring out how to work with a feature in your program. There you will find opening hours and contact details for each program.
If you want help finding programs and services that suit the needs of your company, go to Försäljning.
If you have questions regarding your agreements and subscriptions, go to Avtal och abonnemang. You can also use our self-service option under Självbetjäning, if you want to terminate your service agreement, request an invoice copy or register an account at vismaspcs.se.
For accounting queries, you are welcome to join our forum where we have a specific channel for accounting questions under Bokföringsfrågor.
Video tutorials
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