Importing or exporting customer records

You can in an efficient and easy way update your customer records by using the export and import functionality in Visma eEkonomi Smart. To import the customer records, you first have to use a comma separated file, called a CSV file. Read more about how to get a correctly formatted CSV file in the general topic Import or export records (CSV file).

In this topic, we have put together a list of field explanations for importing and exporting customer records, which explains how to enter the data in the CSV file so that the import of your customer record is problem-free. When you have a correctly formatted CSV file for your import, use the field explanations below as a guide when you enter the customer data into the CSV file.

For the import to be successful to Visma eEkonomi Smart, it is important that each column has the correct header, is in the correct order, uses correct coding, and has a value in the mandatory fields. The column header represents the fields you find when you create a new customer in Visma eEkonomi Smart.

If you want to see how to do it inside the program, click on Guida mig in the program's menu bar and select the guide Import av kundregister.

Add or update customer register

In order to update your customer register, you export a CSV (Excel) file, update the customer register in the CSV file and then import the register into the program again. Please note that if a value is unique (for example a customer number), the value will not change in the program even if it has changed in the CSV file. If you make changes to a unique value such as the customer number, the program will instead add a new customer when you import the file, and leave the original customer unchanged.

Delete customers

It is not possible to delete customers from a register by exporting and importing. Rows that are deleted from an exported file and that later is imported into Visma eEkonomi Smart again will still be shown in Visma eEkonomi Smart. If you want to delete a customer you do this in Visma eEkonomi Smart.

Default value

There are fields that are not mandatory but still have a value by default. If you add rows to a CSV file but do not add values before you import the file into Visma eEkonomi Smart, the program will add the default value for you.

Related topics

Import or export records (CSV file)
Importing or exporting article records
Importing or exporting supplier records
Importing or exporting chart of accounts

Searchword: Bulk update