Processing payments and applications - overview

In general, you use the Customer ledger workspace specifically for sales made on credit. During the implementation of this workspace in your system, the following Customer ledger settings and entities were defined, making it easy for you to process customer ledger documents:

• Number series for Customer ledger documents and the related general ledger batches in the Customer ledger preferences (AR101000) window.
• Customer accounts to uniquely identify each of your clients and hold their information and settings.
• Credit and collection policies, which include terms of sales, customer credit verification rules, overdue charges, statements, and dunning letters.
  For details, see: Manage credit policy - overview.
• The goods and services (defined as stock items in the system) that your company sells to your customers.
  For details on recording services, see: Manage non-stock items - overview.
• Sales prices and discount policy, as described in Manage sales prices - overview and Manage discounts.

With these entities defined, users in your company can record and process documents in Visma.net ERP quickly and accurately, with minimal manual actions.
The system fills in the most of the needed information automatically.

Topics:

• About payment processing flow
• About payment recording
• About manual payment application
• About automatic payment application
• About release of payments and prepayments
• About release of application records
• About refund processing
• Enter a payment document
• Pay a specific outstanding document
• Form a list of applications manually
• Form a list of applications automatically
• Correct an application record
• Apply a payment document automatically
• Release a payment document
• Issue a refund
• Void a payment or prepayment document