Visma Net
Add a payment message prefix
- Go to the Customer ledger preferences (AR101000) window.
- Go to the General information tab.
- In the Customer refund settings section, fill in the Payment message prefix field.
- Click .
Make sure you have created and released the credit note(s), payment(s) and/or prepayment(s) to be refunded. For step-by-step instructions on how to create a credit note, see Create a credit note. For step-by-step instructions on how to create a payment or prepayment, see Enter a payment document. For step-by-step instructions on how to release these documents, see Release a payment document.
To create a customer refund for a document and send it for payment via AutoPay, go to Process a customer refund.
Work process overview
Related tasks
Change the setting for automatic posting on release
Set up dunning letter mailing in the Customer ledger preferences
Set up invoice mailing in the Customer ledger preferences
Select processing options for overdue charges
Make overdue and dunning settings in the Customer ledger preferences
Apply line discount to Item price or Extended item price
Set up a dunning letter mailing
Set up document amount rounding
Related windows
Customer ledger preferences (AR101000)
Related concepts