Set direct debit preferences for a customer

  1. Go to the Customers (AR303000) window.
  2. In the Customer no. field, click to select the customer.

If you do not want to send invoices to your customer, go to the Invoicing settings tab and deselect the Print invoices and Send invoices by email check boxes.

  1. Go to the Payment methods tab.
  2. Select the Is default check box in front of the preferred direct debit payment method.
  3. Go to the Direct debit tab.
  4. Click to add a new row.
  5. In the Mandate ID column, enter the mandate ID on the signed document that you received from your customer.
  6. In the Mandate description column, enter a description.
  7. In the Date of signature column, enter the date on the document.
  8. Select the Is default check box.
  9. Optional: In the BIC (SWIFT) column, enter the BIC.
  10. In the IBAN column, enter the IBAN.
  11. Optional: In the Max. amount column, enter the maximum amount.
  12. Optional: In the Expiration date column, enter the expiration date.
  13. Click .

Work process overview

Direct debit payment process