Disable the automatic creation of customer payments when bank payment amount is not fully applied

You can stop the system from automatically creating customer payments if bank payment amount is higher than the invoice amount.

1. Go to the Cash management preferences (CA101000) window.
2. Click on the Bank statement settings tab.
3. In the Process bank transactions section, select the Do not create payment when bank payment amount is not fully applied check box.
   

4. Click .

   You will get the warning Remaining balance available if bank payment is higher than invoice amount or invoice is closed. In the Process bank transactions (CA306000) and Process incoming payments (AR305000) windows, the Ready to process check box will not be checked before manual action is taken.