About contract renewal

When a contract has expired, you and your customer may want to continue the relationship under the same terms.
In this case, you can renew an expired contract to avoid the provision of services being interrupted.
The contract renewal process and its outcome are defined by the contract type. Contracts of the following types can be renewed:

If you want to renew a contract after the end of the grace period, a copy of the contract with the Draft status is created, regardless of the original contract type.

You can track contracts that are about to expire by using the Expiring customer contracts (CT401000) (CT401000) window.