Configure and apply overdue charges

Before you start

You must decide how many payment reminders your company wants to send to the customer.

To create payment reminders, you must configure the system correctly. If not, you cannot create reminders, send dunning letters or calculate overdue charges, write-offs and interests.

Enable or disable overdue charges

Add an account to the chart of accounts

Add a text for dunning letters and reminders

Configure an overdue charge code

Make overdue and dunning settings in the Customer ledger preferences

Make customer-specific changes

Create a purchase credit note for an existing purchase invoice

Prepare dunning letters by document

Prepare dunning letters by customer