Create a send and receive email schedule

  1. Go to the Send and receive email (SM507010) window.
  2. In the Action field, select Send/receive all.
  3. On the window toolbar, click Schedules >Add.
    This opens the Automation schedules (SM205020) window as a pop-up.
  4. In the Description field, type a brief description of the schedule, such as Send and receive email schedule.
  5. On the Details tab, select the following settings:
    • No execution limit: Selected
    • No expiration date: Selected
  6. On the Schedule tab, specify the following settings (assuming, as an example, that a daily schedule is best for optimal response time):
    1. In the Schedule type section, select Daily for the schedule to be executed every day.
    2. In Schedule details section, in the Next execution date field, select the current date.
    3. In the Every field, type 1Day(s).
    4. In the Execution time section, in the Every field, type the interval between successive sessions of schedule execution in hours and minutes, for example, type 00:05 to execute the schedule every five minutes.
  7. On the Filter values tab, add a row in the table with the following settings:
    1. Active: Selected
    2. Field name: Action
    3. Relative: Cleared
    4. Value: Send/receive all
    5. Ignore error: Cleared
  8. Click Save and close on the window toolbar to apply the settings.