End a collaboration with an accounting office

Both the customer and the accounting office can, at any time, choose to end a collaboration for a service. Other collaboration is not affected.

  1. Go to vismaspcs.se and log in.
  2. Select Collaborations in the menu at the top right corner.
  3. Select the pen icon to the right of the service you want to end the collaboration for.
  4. Select End collaboration.
  5. Select what shall happen after collaboration ends. Here you can choose whether you will continue working with the program after you have ended the collaboration or if you want to deactivate the service entirely.
  6. Confirm by choosing End collaboration.

If you receive an error message when trying to end a collaboration, informing you that main contact is missing for the customer number, you solve this by setting a new Main contact. Go to Mina tjänster, switch to the customer's company and select Users and services. Change a user's role by selecting the pen symbol followed by selecting Administrator. Finally, select this user as Main contact. Should your customer not be in the list over users, you first need to create a new user.

Related topics

Start a collaboration with an accounting office
Activate collaboration in Visma eEkonomi from Visma Advisor
Aktivera samarbete i Visma eEkonomi från Visma Byråstöd
Register auditor as a user