Update supplier details

If you have activated supplier validation in the Supplier ledger preferences (AP101000) window, you can update the supplier details in the Invoice Inbox (AP50604S) or Invoice inbox - overview (AP40106S) windows.

The procedure below provides an example of a situation where you need to update the supplier details.

1. You have received an invoice in the Invoice Inbox (AP50604S) where the supplier is recognised, but some information has changed or is missing, such as the bank account or the address.
2. On the invoice line, you see the warning symbol , and in the Supplier difference status column, you see the message Supplier update is required.
3. To update the supplier information, click Update supplier. A dialog box is displayed, with the old and the new values, so that you can check them before you confirm or cancel.
4. Click Yes if you want to update all fields with the new values. Click No if you do not want update and go back to processing the invoice normally.
   
   If you have received several invoices from the same supplier and you choose to update one line, the warning symbol will also disappear from the rest of the lines.

If the supplier is not recognised, you have to rematch the supplier, see: Rematch invoices with unrecognised supplier details

You can choose not to use the supplier validation both in the Invoice Inbox (AP50604S) and the Invoice inbox - overview (AP40106S) windows.