Visma eAccounting Standaard
Undo direct debit collections (reversal)
There is a chance that the direct debit cannot be collected for a specific debtor due to a shortage of funds, or it could happen that the debtor requests a refund. A reversal will then take place: the received invoice payment will be refunded to the debtor's bank account. In Visma eAccounting Standaard you can perform the following steps to process a reversal.
1. Match the bank transaction for the reversal
This step is only required if the reversal is registered as a separate outgoing transaction on your bank account. There can be situations where this is not the case, for example when the reversal has been deducted from the initial payout from the bank. In such cases, you can skip this step and move on to the next.
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Go to Cash and bank.
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Select the account on which the reversal took place.
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If you work with bank integration or you have imported a bank statement, find the transaction with the reversal. If you register your bank transactions manually, select New bank transaction to add the transaction.
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Select Match.
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Choose Other withdrawal and select Own selection of ledger account.
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Under Account, select the Suspense account for direct debit.
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Select Post to ledger.
2. Undo the direct debit collection on the invoice
To reverse the direct debit collection on the invoice so that the invoice will become unpaid again, you can perform the following steps.
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Go to Sales - Sales invoices - Unpaid sales invoices.
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Select the invoice.
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Choose Actions - Undo direct debit.
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Confirm undoing the direct debit collection by selecting Yes.
The invoice payment on the Suspense account for direct debit will now be corrected and the invoice will be marked as unpaid again. If needed, the invoice can now also be included in a new direct debit order.
Related topics
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Enable settings for direct debit |
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Create direct debit invoices |
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Create direct debit file or send order directly to the bank |
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Match the direct debit collection payment |