Create direct debit file or send order directly to the bank

When there are unpaid direct debit invoices with the status Not in direct debit file or Not sent to bank, you can create a direct debit order that you can either download as file or send directly to the bank.

Note that only invoices in euro can be included in a direct debit order, and direct debit is not supported for invoices that are created as manual item.

  1. Go to Sales - Sales invoices, tab Unpaid invoices.

  2. Select Export in the message at the top of the page.

    Alternatively, you can also create a new direct debit order via Settings - Import and export - Create direct debit file for sales invoices - New export.

  3. If you have multiple bank accounts with direct debit, make sure that the right bank account is selected in the top left corner.

  4. Select the desired mandate type (Core or B2B) to get a list of all unpaid direct debit invoices for the chosen mandate type.

  5. In the list, you can deselect any invoices that you do not wish to include in the file as well as change the direct debit date. Also you can apply a filter on the due date if you want to include invoices up to a specific date.

    By default, the direct debit date is equal to the due date of the invoice. If this date has already passed, the default direct debit date will be the next day based on the current date, to ensure that the bank will be able to process the order.

    Tip! When you have a limited maximum amount per direct debit batch in the contract with your bank, make sure that the total amount of the selected invoices does not exceed that amount. You can view the direct debit file total amount based on your selection in the top left corner.

  6. Now either select Export/Send with batch date or Export/Send without batch date.

    If you export with batch date, you will get an additional option to set the same direct debit collection date for all selected invoices. Doing so, you may prevent additional handling fees from the bank for the different batches per date in the direct debit order. When exporting without batch date, the original direct debit dates of the individual invoices will be used.

  7. Depending on your bank account settings, you will now either be able to download a direct debit file that you can upload on your bank's webpage, or send the direct debit order directly to the bank, where you only need to approve the direct debit order.

  8. The invoices that were included in the file will now automatically be paid against the suspense account for direct debit.

We recommend saving a PDF overview after the direct debit order is completed. You can read more about this in Create direct debit file for sales invoices.

Related topics

Enable settings for direct debit
Create direct debit invoices
Match the direct debit collection payment
Undo direct debit collections (reversal)