Resend direct debit payments to AutoPay

If an error occurred when a payment was sent to AutoPay, you can fix this by following the steps below:

1. Go to the Direct debit invoices overview (AR40900S) window.
2. In the Status field, select Error sending to AutoPay.
3. In the Invoice status field, select View all.
   All direct debit invoices with errors are now listed.
4. In the Payment method field, select a direct debit payment method.
5. In the Cash account field, the default cash account is displayed, but you can select another one.
   The Resend button is now activated.
6. Select the check box in front of the relevant invoices that must be resent.
   If one invoice in a batch needs to be resent, all the invoices in the same batch will be resent.
   It means that all the invoices with the same Batch ref. no will automatically be selected.
7. In the Batch error message column, read the error message for the relevant payments, and make the necessary changes.
8. Click Resend.
   is displayed when the invoices are sent to AutoPay.