Calculate overdue charges

You calculate overdue charges for customer ledger documents by using the Calculate overdue charges (AR507000) window.
Once the overdue charges are calculated, you process selected overdue documents to create open customer ledger documents with the Overdue charges type.
The overdue charges are based on the settings specified in the Overdue charges (AR204500) window.

  1. Go to the Calculate overdue charges (AR507000) window.
  2. In the Overdue charge date field, select the date for when you want to calculate and process overdue charges.
  3. Optional: In the Period drop-down list, change the financial period to the one that you want to post the document's transactions to.
  4. In the Statement cycle drop-down list, select a statement cycle.
    Leave this field blank if you want to calculate overdue charges for all statement cycles.
    If the check box Set default overdue charges by statement cycle is selected in Customer ledger preferences (AR101000), you have to specify the statement cycle.
  5. Optional:To narrow the document results listed in the table after calculation, select a customer class in the Customer class drop-down list and a customer account in the Customer drop-down list.
    These drop-down lists are only displayed if the check box Set default overdue charges by statement cycle is not selected in Customer ledger preferences (AR101000).
  6. Click Calculate to calculate the overdue charges.
    The system now lists the overdue documents and their details, including the number of days past the due date and the charge amounts.
  7. In the toolbar, do one of the following:
    • Click Process all to create overdue charges documents for all listed documents.
    • Select check boxes for individual documents and click Process to create overdue charges documents for only specific documents.

When you have completed this procedure successfully, Visma Net creates customer ledger documents with the type Overdue charges and the statuses On hold or Balanced, depending on the following settings in the Customer ledger preferences (AR101000) window: Hold documents on entry and Hold document on failed credit check.

If the system finds an unreleased overdue charge document for an invoice during overdue charge processing, the invoice is marked with error and no new overdue charge document is created.
You can select an invoice with error and click View last charge to view and release an existing overdue charge document. Then you can calculate and process overdue charges for this invoice again.