Create a deposit contract item

  1. Go to the Contract items (CT201000) window.
  2. Click .
  3. Optional: In the Contract item field, specify the unique ID of the deposit contract item.

    IDs of contract items are formed in accordance with the CONTRACTITEM segmented key.
    If the Contract item field contains the <NEW> place holder, it means that auto-numbering is enabled for a key segment and the system will assign the ID automatically. Otherwise, you should specify the ID manually.

  4. In the Description field, type a brief description of the deposit contract item.
  5. In the top part of the Price options tab, do the following:
    1. In the Maximum allowed quantity and the Minimum allowed quantity fields, type the limits of the retainer quantity.
    2. In the Default quantity field, type the quantity of retainers that is included in the contract by default.
      This value can be modified in a contract template or a contract, as long as it is within the allowed limits.
    3. In the Currency ID field, select the currency of the contract item.
      Within each contract item, you should use non-stock items priced in the same currency.
  6. In the Setup and renewal section, do the following:
    1. In the Setup item field, select the non-stock item you have configured.
    2. In the Setup pricing field, select the pricing policy.
      The following options are available:
      • Use item price:
        The base price of the non-stock item is used.
        If a price is configured for a customer price class and a customer that purchases this service belongs to this price class, then the price from the customer price class is used.
      • Percent of item price:
        The price is a percentage calculated by applying the percent specified in the Item price/percentage field to the base price of the non-stock item.
      • Enter manually:
        The price is specified manually and can not be changed later in a contract.
    3. In the Retain rate field, specify the percent of the deposit amount at which the user viewing contract details will receive a system warning.
    4. Select the Deposit check box to mark this contract item as the one to be used as the retainer.
    5. Select the Refundable check box if you want to allow the retainer to be refunded if the contract is terminated.
      The retainer is refunded if both the contract template and the deposit contract item are marked as refundable.
      The balance of the retainer at the date of termination is refunded.
  7. Click .

Now you can proceed to creating a contract item that represents a service provided recurrently.
When you create the service contract item in the Contract items (CT201000) window, you specify the deposit contract item you have configured in the Deposit item field on the Price options tab of this window.