Enable or disable write-offs

1. Go to the Customer classes (AR201000) window.
2. In the Class ID field, select the customer class that you want to enable or disable write-offs for.
3. On the General information tab, in the Default financial and payment settings area, do the following:
   1. Select the Enable write-offs check box if you want to allow write-off operations for customers of this customer class or clear the check box to disable write-offs for customers of the class.
   2. If you have enabled write-offs for the class, in the Write-off limit field, type the maximum value that may be written off for each application line for documents of customers of the class. All balances and credits that are less than this value may be written off.
4. Click .

You can then change default write-offs settings for each customer individually.

1. Go to the Customers (AR303000) window.
2. In the Customer number field, select the customer that you want to enable or disable write-offs for.
3. On the General settings tab, in the Financial settings area, do the following:
   1. Select the Enable write-offs check box if you want to allow write-off operations for the selected customer or clear the check box to disable write-off operations.
   2. If you have enabled write-offs for the class, in the Write-off limit field, type the maximum value that may be written off for each application line. All balances and credits that are less than this value may be written off.
4. Click .