About write-off setup

Setting up write-off functionality is similar for the direct write-off and allowance methods. To use the functionality of write-offs, you need to configure the following entities:

  • General ledger accounts to record balance and credit write-offs to.
  • Reason codes to point to the general ledger account and subaccount where write-offs are to be recorded.
  • Customer accounts with write-off functionality enabled and write-off limits specified. If these accounts already exist, you just need to change their settings.

In this topic, you will read about setting up write-off functionality and additional information that you may need during configuration.