Send invoices by email

You can email invoices and notes by using one of the following windows:

• To email multiple invoices and other customer ledger documents at a time, use the Send invoices (AR508000) window.
• To email one invoice or note, use the Sales invoices (AR301000) window.
  Open the invoice in the window; in the Actions menu of the window toolbar, select the Email invoice action.

Before you proceed

Before you can email invoices and memos to customers, the respective mailing has to be configured in the system.
You can use the Set up a dunning letter mailing as an example of configuring a mailing.

1. Go to the Send invoices (AR508000) window.
2. In the Action field of the top part, select Email invoice.
3. Optional: For invoices associated with contract servicing, select the user or the work group (in the Assigned to or Work group field) to whom the documents are assigned.

   You can use filtering to display a narrower range of documents when you get into this window.

4. Do one of the following:
   • To send all listed invoices, click Process all.
   • To send the selected invoices, select the unlabeled check boxes for the documents you intend to email, and click Process.

   If the emails containing documents were generated successfully, the system marks them with green check marks.
   The system lists prepared emails in a queue in the Pending emails (SM507000) window, which you can use to review and actually send the emails.

   What is next?

   Check sent email status

   If you regret sending an email due to an incorrect attachment or receiver of the email, you can still delete or do your changes in the email in the Pending emails window. See: Change the recipient address for a pending email.