Update supplier details

Once you enable supplier validation in the Supplier ledger preferences (AP101000) window, you can modify supplier information in the Invoice Inbox (AP50604S) or Invoice inbox - overview (AP40106S) windows.

The following procedure demonstrates an example of updating supplier details:

  1. You have received an invoice in the Invoice Inbox (AP50604S) where the supplier is recognised, but some information has changed or is missing, such as the bank account or the address.
  2. On the invoice line, a warning symbol appears , and the Supplier difference status column displays the message Supplier update is required.
  3. To update supplier information, click Update supplier. A dialog box will appear, displaying both old and new values for you to review before confirming or cancelling the update.
  4. Click Yes to update all fields with the new values. Click No not to update and continue processing the invoice as usual.

    Upon updating one line for multiple invoices from the same supplier, the warning symbol will be removed from the remaining lines.

If the supplier is not recognised, you have to rematch the supplier, see: Rematch invoices with unrecognised supplier details

You can choose not to use the supplier validation both in the Invoice Inbox (AP50604S) and the Invoice inbox - overview (AP40106S) windows.